Guide #008: How to uncover client needs when designing a SaaS product
For digital product agencies with clients that sell complex software, how do you help them fix an existing product or pivot to a new market?
As a product designer joining a new company, you’ll need to be proactive at getting to know the right people and mastering your product domain.
For digital product agencies with clients that sell complex software, how do you help them fix an existing product or pivot to a new market?
Share your product briefs widely. Good ones will serve as training material for new employees and historical reference for new projects.
Treat your design system like an internal product. Appoint a point person who can act as the product owner and primary evangelist.